Once your order has shipped you will receive an email from us with a tracking number and link to track your order. You can also enter your tracking number in the box below to get the latest status on your shipment.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Tracking FAQ

When will I receive my order?

We always works around the clock to make sure your order is delivered as soon as possible

The total processing and shipping time is normally 10-15 business days for orders from the US and 15-25 business days for international orders if there are no unexpected postal problems. For more detailed information, please refer to our timeframe: Shipping and Delivery page

The shipping notice with tracking information will be sent to your order email from which you can easily track its route. Please kindly check the spam/junk folder as well in case it isn’t in your inbox.

My tracking number doesn't work

You should see tracking events within 48-96 hours after you have received the tracking number/ID. The reason for this time lag is that in most cases the first tracking events only show up once the shipment was handed over to the local facility.

Note: Some carriers take a longer time for the next information to appear. (Might apply for t-shirts, posters, canvas or mugs orders).

Why is my order tracking not moving?

We understand that it might be frustrating to not get real-time updates on your order’s current location. During peak season, it is normal if your package is shipped without tracking information, but you can be assured that your package will be delivered within our committed timeframe. This can be due to (but not limited to) weather incidents, customs clearance, or carrier backlogs.

In case your order is stuck for 10-15 days, please email us via: Contact Us ,so that the problem can be sorted out as quickly as possible.

Looking to track your order? When your order shipped, you should have received a Shipping Confirmation email from contactteesmithy@gmail.com with your tracking number in it. Can’t find your email? If you just received a shipment notification, please allow 3 to 5 working days for the tracking information to update. WHEN WILL I GET MY ORDER? We proudly offer worldwide shipping via ePacket! Please note order processing time is typically 3-5 business days. Once your order has shipped, the estimated delivery time is between 15 to 20 business days. Please consider any holidays that might impact delivery times. Please note: Your order may split into multiple shipments. If this occurs, you will be notified and receive a tracking number for each separate shipment. Send us a quick note at contactteesmithy@gmail.com, and we’ll resend it! Best Regards.